Your organisation
5,000
Total headcount generating IT requests
15
Analysts handling L1 tickets daily
$85k
Fully-loaded annual cost per analyst
25
Iris: 3 hrs → 3 mins per joiner provisioning
200
~1.5 hrs/wk on IT ticket follow-ups · 50% eliminated
Annual salary cost recovered by Iris
$0
Based on your team size, salary, and ticket deflection rate
Contractually guaranteed. 70% self-service ratio. Not a marketing claim.
L1 tickets deflected / yr
0
42–57% across L1+L2+L3 · 90% on password resets
Analyst hours saved / yr
0 hrs
~6,000 hrs/yr per Iris deployment benchmark
Provisioning time saved
0 hrs
3 hrs → 3 mins per new joiner · 95% saved
Manager time recovered
0
1.5 hrs/wk · 50% eliminated · $35/hr value
From real Iris deployments
Global Industrial Packaging
12,500 employees · $3.81M saved/yr · 42% IT auto-resolved
Global Semiconductor
10,000 employees · 26,700 hrs redirected · ~170 FTE productivity uplift
Hard savings range
$0.6M–$1.6M/yr across IT deployments · direct P&L impact
License waste recovered
$200K–$500K/yr in unused SaaS seats reclaimed automatically
Before
After · Iris
Impact
Manual triage every ticket, same questions weekly
Auto-classifies, routes & resolves L1 in seconds
~70% L1 deflected · ~6,000 hrs/yr saved
3-hr manual checklist per new hire setup
Provisioning fires the moment HR adds the hire
3 hrs → 3 mins · 95% time saved
Spreadsheets to track who has what license
Reclaims unused SaaS seats automatically
$200K–$500K/yr recovered
VPN, Wi-Fi, MFA — English only, business hours
Resolves in employee's language on Slack & Teams, 24/7
Hours → ~60 seconds
Offboarding: 30-step manual sweep, audit gaps
Revoke, recover & archive in minutes, full audit trail
Zero residual access · ~2 hrs/offboard
Your organisation
5,000
Total headcount generating HR requests
35k
Gartner 2024: 7,000 tickets/FTE/yr industry mean
$75k
Fully-loaded annual cost per HR team member
3
Harrison frees ~$40k/yr per analyst from sync work
300
~2 hrs/wk chasing HR tickets · 50% eliminated · $35/hr
25%
15% of quits tied to poor HR support · $4,500/replacement — Bersin 2024
Total annual value from Harrison
$0
Team saving + attrition + manager time + HRIS sync
Contractually guaranteed. 70% self-service ratio. Not a marketing claim.
FTEs today → after Harrison
0 → 0
tickets ÷ 7,000/FTE · 55% deflected · 80% redeploy ratio
HR cost saving / yr
$0
~$180k per 10-person team · $0.7M–$7.9M/yr at scale
HRBP hours returned / yr
0 hrs
4 hrs back per HRBP every week
Attrition cost saved / yr
$0
quits avoided · $4,500/replacement — Bersin 2024
From real Harrison deployments
Global Food Services
300,000+ employees · $10M+ hard savings · $600K/mo call-center avoided
NA Specialty Retail
28,000 employees · $4.6M vs $1.08M cost · 4× ROI · ~3-month payback
Hard savings range
$0.7M–$7.9M/yr across HR deployments · direct P&L impact
eNPS improvement
+7 to +12 pts within 12–18 months · across 80+ HRSD deployments
Before
After · Harrison
Impact
Triages hundreds of tickets across email, chat, portal
Deflects Tier-1 & Tier-2 instantly on Slack & Teams
55–70% deflection · $0.7M–$7.9M/yr
Drafts employment letters one-by-one in Word
Generates, signs & delivers in under 10 seconds
4 hrs back per HRBP every week
Chases managers for payroll inputs every cycle
Collects, validates & flags exceptions before cutoff
3 days shaved off payroll close
Hunts policy answers across PDFs & old emails
Cites exact clause in employee's preferred language
8 hrs → 8 seconds first response
Re-keys into Workday, ServiceNow, AD & beyond
Updates every system from a single conversation
~$40k/yr per HRIS analyst freed
Combined Leena AI value — IT + HR
Iris value
$0
IT hard savings
Harrison value
$0
HR hard savings
Payback period
~3 months
Leena AI benchmark
ROI multiple
4–10×
5 enterprise deployments